Viva air. Viva Air Customer Reviews

Viva Air Peru Reviews

Viva air

The groundcrew are very rude and not able to give you any good service. A small roller carry on luggage will be charged for being too tall. They are willing to cancel flights, charge extra for seats, luggage, printing of boarding pass, and then will give your seat away and make you fly standby or bump you all together. I have travelled with my backpack all over the world and never had any problems, not even with low cost such as RyanAir. I sent a full package with all of the corresponding emails showing proof of them literally lying on one email them denying they said that one the next.

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Viva Air Customer Reviews

Viva air

Todo, incluyendo agua es cobrado. This is the size of a very small bag or a handbag for ladies. Take into account that the cost of boarding pass at the airport is not only the sheet of paper, but that this service means that we must have a person to attend, a counter rented for the attention and equipment that make the printing process of the boarding pass. I was rushing for my flight and left with no choice, even though I showed them proof of my booking. I had it downloaded to the phone, but he said I couldn't go away, get it printed and come back in ten minutes, lies and I fell for it.

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Viva Air (Peru) Flights and Reviews (with photos)

Viva air

This airline needs a change of management. Although Viva Air sends your boarding pass electronically, you cannot board the plane with it. . Plastic chairs that do not recline, just better than those on an urban bus. Reclining chairs, but barely room for my legs in the chair I measure 1.

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Viva Air Customer Reviews

Viva air

El mismo miedo de que la maleta la cobraran extra por pasarnos un par de centímetros. I tried my credit cards for a flight I needed today. I found this statement nestled in the fine print at the bottom of my Viva Air confirmation email. None worked, but was charged for the flight in one of them anyways. For the 30+ days I received either no answer, an answer asking for more documentation which had already been sent multiple times to a request asking for more money eh oh I fell for twice. I truly hope she is caught at some point for for her theft, viva air theft and Banco de Credito because I am quite sure this is not the first or last case of this. Desafortunadamente, mi experiencia con esta compañía fue muy mala! La mattina dopo abbiamo un volo da Lima a Guayaquil quindi non possiamo permetterci di aspettare notizie e ci dobbiamo arrangiare da sole a trovare un'alternativa.

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Viva Aerobus

Viva air

I consider this as a tricky way of exploiting customers especially those who are foreigners. Plastic seats in the plane like you're at school. Don't be like me and expect that all airlines have a fair policy, you will be disappointed with Viva Air. But even worse is the fact that the Viva Air website does not explicitly state this policy. The only way to say it is that they are robber barons.

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Viva Air

Viva air

It cost me 715000 cop or approx 350 au for them to issue me tickets! Rude staff and bad customer service. Cancelled our flight but never informed us, then blamed a 3rd party booking agency for the error even though we booked directly with them. They lack no compassion and consideration in any way. To make matters worse, when I asked the manager for the contact information for corporate, she told me she didn't know and couldn't give it to me. Stay far away from this airline and their rude employees and managers! Todo el tiempo con miedo de que las maletas que llevavamos fueran a ser cobradas extra. Viva Air Peru is the new low-cost airline operating in Peru.

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Viva Air

Viva air

Terrible service, they try to charge every possible penny out of their clients. If you plan to fly to Lima or Cusco, and are looking for some tours to do, we recommend you check out which allows you to search and compare tour operators. The service overall is the worst that I ever had in my life. So we got to the destination, but the suitcase was left at the first airport. My wife changed position with a woman since she had been separated from her 5 year old son. The same fear that the suitcase will be charged extra for passing us a couple of centimeters. She then said if I didn't want to pay 50 soles per person for them to print it, I would need to leave the airport and go look for a printer and come back before my flight left! A note of interest is that the airline commenced service in 2012 and is the result of the founder's Stanford University degree project.

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